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📄 Privacy Policy

Updated: October 22nd, 2025

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The Mom’s Helper, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.themomshelper.com, or use our services.​

1. Introduction

The Mom’s Helper LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our transportation services, or communicate with us in any way.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, home address, and emergency contact details.

  • Transportation Details: Pickup and drop-off locations, student names, school information, and route preferences.

  • Payment Information: Billing details for service payments (processed securely through third-party platforms).

  • Website Data: Basic analytics like IP address, browser type, and page visits (through Wix, Google Analytics, or similar tools).

3. How We Use Your Information

We use the information we collect to:

  • Provide and manage transportation services.

  • Communicate with parents and guardians about routes, schedules, or safety updates.

  • Process payments and maintain accurate records.

  • Improve our services and website experience.

  • Comply with legal and safety requirements.

We will never sell or rent your personal information.

4. How We Protect Your Information

We take reasonable measures to keep your information safe.
This includes:

  • Password-protected systems and secured devices.

  • Limited employee access to personal data.

  • Use of reputable third-party services (like Wix, Square, or QuickBooks) that meet security and privacy standards.

5. Sharing Your Information

We only share your information with:

  • Authorized staff and drivers who need it to perform their job duties.

  • Service providers who help us operate (e.g., background check services, payment processors).

  • Law enforcement or regulatory authorities when required by law.

6. Cookies and Tracking

Our website may use cookies to improve your browsing experience and collect anonymous usage data.
You can adjust your browser settings to refuse cookies if you prefer.

7. Your Rights and Choices

You can:

  • Request to review or update your personal information.

  • Ask us to delete your information, where applicable.

  • Opt out of any non-essential communications.

To make a request, contact us at the email below.

8. Children’s Privacy

We do not knowingly collect personal information directly from children under 13.
All information related to students is provided voluntarily by parents or guardians as part of transportation enrollment.

9. Updates to This Policy

We may update this Privacy Policy occasionally. When we do, we’ll revise the “Effective Date” above and post the new version on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

The Mom’s Helper LLC
📧 Email: support@themomshelper.com
📞 Phone: 414-399-0776
🌐 Website: https://www.themomshelper.com

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